“My Goodness, Just Do It!”
Why a Virtual Assistant is vital for heart-led business owners
Behind Every Successful Leader – Episode 4: Michelle Morgan on Building Kinder Cultures with the Help of a VA
In this episode of Behind Every Successful Leader, Holly Copsey chats with Michelle Morgan, founder of the Restorative Practice Training Consultancy (RPTC), who brings over 20 years of experience in education and culture change.
Michelle’s mission is to humanise schools and workplaces through compassion, connection, and restorative practice. But behind the scenes, her VA Julie Bedson plays a vital role in making that mission possible. From keeping an intense calendar on track to helping Michelle get strategic with her pricing, Julie brings both structure and belief to the business.
The episode is packed with insights about the emotional and practical value of having the right VA. Michelle describes their partnership as one grounded in trust, mutual respect, and an honest friendship that’s turned into a business lifeline. It’s no wonder she lovingly refers to her VA as “Mr Muscle”!
If you’re a heart-led founder juggling meaningful work with a growing business, Michelle’s story will inspire you to see virtual support not as a luxury – but as a lifeline.
In this episode, you’ll learn:
- How restorative practice transforms schools and organisations
- Why Michelle leans on VA support to keep her mission moving
- The power of recognising your value — and charging accordingly
- Why a strong VA relationship goes beyond tasks and into trust
- Practical tips for communicating, setting boundaries, and building a true partnership
🎥 Watch the full episode above to hear how a VA can help you lead with heart and stay on top of the day-to-day.
Connect with Michelle Morgan & RPTC:
🌐 Website
🔗 Michelle on LinkedIn
💼 RPTC LinkedIn
📘 Facebook
📸 Instagram
Connect with Julie Bedson:
🔗 Julie on LinkedIn